Handling a join request
What arrives on your side when a parent uses the code.
GestionnairesA parent who enters your access code lands on the roster along with the children they selected.
What to check
- Is this a family you recognise? The code is shareable, so anyone holding it can ask.
- Are the right children attached? Parents sometimes join without ticking a child.
- Is the enrollment date right? The club sets the official date; the join itself does not.
Confirming
Set the enrollment start date, and an expiry date if your season ends. The family gets a membership-confirmation notification — "You're on the team!" — which is how they learn it worked.
Declining
Remove the member from the roster. If the code has been passed around beyond your intent, have it reissued.
Note: A parent who joined without any children shows as No children enrolled. They see nothing useful until a child is attached, so fix these rows first.