How can we help?

Supported devices

What Bravo+ runs on.

Operators
The app

iPhone and Android, on currently supported operating system versions. Install from the App Store or Google Play.

Keep it updated

Turn on automatic updates. Most "that button isn't there" reports are a version several releases behind, and the fix is the update rather than anything you do in the app.

Tablets

The app runs on an iPad or an Android tablet, which is worth knowing for the two jobs that benefit from a bigger screen: showing the check-in QR code at the door, and working through a long roster.

Public pages

Your club page, the search page and the Celebration Wall open in any current browser, on any device. That matters: parents open your club page on a phone from a link a friend sent them.

Tip: If something looks wrong after an update, force-close the app and reopen it before anything else.

More in Troubleshooting & FAQs

A parent cannot find my club in search

Six causes, in the order they occur.

A parent joined the wrong team

Move them without making them start over.

An athlete appears twice

Why duplicates happen and what to do.

A coach cannot see a team

Almost always membership, occasionally the session.

Points are not showing for a parent

Where the chain breaks between awarding and seeing.