Finding someone on a large roster
Tabs, search and what the labels on each row mean.
OperatorsThe tabs
The roster splits into Athletes, Families and Coaches & Staff, so a hundred-person club does not become one undifferentiated list. In the app the same split appears as Coaches, Athletes and Family sections.
Search
The search box filters by name as you type, across the current tab. "No members match your search" means exactly that — check the other tab before concluding the person is missing.
Reading a row
- Coach Admin / Coach / Family / Athlete — the member's role
- Pending (invite sent) — invitation not yet accepted
- Expires {date} — enrollment end date
- No children enrolled — a parent account with no child on this team, usually a half-finished join
Tip: If a parent swears they joined and you cannot find them, look in the Families tab, or search the Athletes tab for the child's name. Parents who joined without adding a child are easy to miss.