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Muting or leaving a conversation

Turn down the noise without losing access.

Operators
Muting

Mute a conversation from its details screen. Messages still arrive and are still readable; you stop getting notifications for them. This is the right answer for an active parent group chat you want to read on your own schedule.

Leaving

Leaving removes you from the conversation. You stop receiving messages and cannot post. Coaches should generally mute rather than leave a team conversation — leaving looks, from the parents' side, exactly like ignoring them.

Notification settings

Chat notifications can also be turned off globally under New Messages in your notification preferences, which is broader than muting one conversation. See Notification preferences.

Tip: Mute the busy parent chats and keep direct messages loud. Direct messages are where the things that actually need you show up.

More in Chat & messaging

Starting a conversation

Message a parent or a coach directly.

Creating a group chat or announcement channel

Two ways to talk to a whole team.

Managing who is in a chat

Add and remove participants.

Operator oversight of messages

What an operator can review, and the rules around it.

Chat rules and what is kept

How long messages live and what to tell your club.