How can we help?

Managing who is in a chat

Add and remove participants.

Operators

Open the conversation, then its details, to see participants. From there you can add people who are eligible for the conversation, or remove someone.

Who can manage

The creator, plus operators and Team Admins for their teams.

When someone leaves the club

Removing a family from a team does not delete their message history. Past messages remain, attributed to a Former member, so a conversation still makes sense when you read it back.

Adding someone mid-conversation

New participants see the conversation from the point they join, not the history before it.

Note: Chat membership follows team membership. If someone should not be in a team's conversations, the fix is usually their team membership rather than the chat.

More in Chat & messaging

Starting a conversation

Message a parent or a coach directly.

Creating a group chat or announcement channel

Two ways to talk to a whole team.

Muting or leaving a conversation

Turn down the noise without losing access.

Operator oversight of messages

What an operator can review, and the rules around it.

Chat rules and what is kept

How long messages live and what to tell your club.