Chat rules and what is kept
How long messages live and what to tell your club.
OperatorsWhat is kept
Messages are retained so conversations stay readable and so a safeguarding review has something to review. Messages from people who have left show as being from a Former member rather than disappearing.
What happens on deletion
When someone exercises their right to erasure, their personal data is removed or anonymised across Bravo+, including chat. See Handling a deletion request.
Rules worth stating
Post these once at the start of the season:
- Anything about one child goes in a direct message, never a group
- Coaches reply during stated hours, not at 11pm
- No photos of other people's children in group chats
- The feed is where announcements live; chat is not searchable and things get lost in it
Tip: A club with three written chat rules has fewer chat problems than a club with none and better intentions.