Comment pouvons-nous vous aider ?

Exporting or deleting your own account data

The same rights, exercised as an operator or coach.

Gestionnaires

The rights apply to you too. Open Data & Privacy from your account.

Export

Choose Request Export. A secure download link is emailed within 30 days. Only one export request can be pending at a time.

Deletion

Choose Request Deletion, then type DELETE to confirm. It is permanent and irreversible; you are signed out as soon as it is processed.

Deleting an operator account

Think this through. Your club's teams, rosters and history are attached to your operator account, and families depend on them. If you are handing the club over, transfer it before deleting anything.

Tracking a request

The screen lists your requests with the submission date, the SLA deadline and the current status.

Note: If the confirmation email cannot be delivered, the request is still submitted — check the address on your account, or contact privacy@bravoplus.ca.

Plus dans « Privacy & compliance »

How Bravo+ protects athlete data

The obligations your club is under, and what the platform does for you.

Parental consent

What parents approve, when, and what happens if they say no.

What is public and what is private

A precise line, so nobody has to guess.

When a family asks for their data

The right of access, and how it is fulfilled.

When a family asks to be deleted

The right to erasure, and what it actually removes.