Updating your profile
What families see about you, and how to change it.
OperatorsOpen your profile from the app's account section.
For coaches
Your coach profile appears on the club page under Your coach, and it carries:
- Level / rank — your certification or grade
- Years of experience
- Languages spoken — French, English or bilingual
- Your photo
This is one of the first things a parent reads when deciding on a club. A coach with a photo, a rank and "bilingual" against their name converts trials; a bare name does not.
For operators
Your name and contact details appear where the club needs a human attached. Club-level contact details — the phone and email families use — are on the club profile rather than here. See Creating your club profile.
Tip: Completing the coach profile is one of the four onboarding tasks for a reason. Ask new coaches to do it in week one, while they still have the checklist in front of them.