A parent joined the wrong team
Move them without making them start over.
GestionnairesThis happens when a club shares more than one access code and a parent picks the wrong one.
The fix
Use Add or move member to move the athlete to the correct team. Points, badges, skill level and attendance follow the child, so nothing is lost, and the guardians get a Team updated notification naming the new team.
See Moving an athlete.
The parent, too
Parents are on a roster because their child is. Moving the child moves the parent.
Preventing it
- Share one team's code at a time, never a list of all of them
- Invite by email instead — the invitation carries one code and skips the choice
- Name teams the way families say them out loud
Tip: If several families landed on the same wrong team, your codes went out as a list. Fix how you share them, not just the rosters.