Editing or cancelling an event
Change the details or call it off, and make sure families know.
GestionnairesEditing
Open the event and choose Edit Event. For a recurring event you are asked whether the change applies to this occurrence, this and following, or the whole series.
Cancelling
Use Cancel Event to call off a session that families should still see as having existed. Use Delete event to remove it entirely — the app warns that this removes it for everyone it was sent to and cannot be undone.
Making sure people know
Changing an event does not guarantee anyone notices. For anything within 48 hours:
- Make the change on the schedule.
- Post it on the feed, so it appears where parents actually look.
- For a same-day cancellation, use the team chat as well.
Tip: Write "CANCELLED —" at the front of the event title as well as cancelling it. Parents scanning a week view read titles, not statuses.