Checking your subscription status
Where to see your plan, limits and next billing date.
OperatorsIn the app
Open Subscription from your account. It shows:
- Your tier — Free, Premium Trial, Premium or Custom
- Status — Trial active, Active, Payment past due, Canceled or Expired
- Trial expires or Next billing date
- Your limits: Athletes, Coaches, Teams
Reading the statuses
- Payment past due — a charge failed. Update the card before access changes.
- Canceled — you cancelled; access continues to the end of the paid period.
- Expired — the period ended; you are on Free limits now.
For coaches
Coaches see "Subscription is managed by your program operator." The subscription is the operator's alone.
Tip: Check this screen before a big intake. Discovering your athlete limit halfway through enrolling twenty children is a bad afternoon.